CXCAB EXCHANGE
Cab Exchange guides

Private hire guides for smarter journeys.

Straightforward information about comparing private hire prices, choosing the right vehicle, checking operators and planning common London journeys.

Cab Exchange explained

What is Cab Exchange?

Learn how Cab Exchange helps London passengers compare prices from independent TfL-licensed private hire operators before choosing who to deal with.

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Customer guide

How to compare private hire prices in London

A practical guide to comparing London minicab and private hire prices, including what to check beyond the headline fare.

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London passenger guide

Private hire vs black cab in London: what is the difference?

Understand the difference between London private hire vehicles and black taxis, including booking, fares, ranks and licensing.

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Vehicle guide

Private hire vehicle types: Standard, XL and Executive

Choose the right private hire vehicle class for your journey. A guide to Standard, XL and Executive vehicles, passengers and luggage.

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Airport journey guide

London airport private hire guide

Planning a minicab or private hire airport journey? Learn what information to provide, how to compare prices and what to consider for Heathrow, Gatwick, Stansted, Luton and London City Airport.

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Accessibility guide

Accessible private hire in London: what passengers should know

A practical guide to accessible private hire in London, including wheelchair-accessible vehicles, mobility assistance and assistance dogs.

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Safety & trust guide

How to check a TfL private hire operator

Learn how to check whether a London private hire operator is licensed by TfL and what operator information to look for before proceeding.

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Operator guide

Cab Exchange for private hire operators

How Cab Exchange works for TfL-licensed private hire operators: browse live journey enquiries, set your own price and deal directly with selected customers.

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